How much did the PSN outage cost Sony? With 77 million accounts details compromised and a reported $318 per record attached for the third party security firm alone, Sony are looking at a bill of $24.5 billion. If you add that to the recently announced customer compensation package and the revenues from the network itself, then the result is one expensive headache for Sony.
The Real Cost of Sony’s Network Outage (Click to Enlarge)
The servers may be up, but the effect of the hack is still in full force. Among other things, Japan announced they will not be allowing Sony to bring the PlayStation back online in its home country until their demands are met. Lastly – and possibly even most importantly – the PlayStation brand itself has taken a major hit.
Will Sony be able to recover from what has been the biggest hit to its reputation in the companies lifetime?