Offers and deals for you
Free click and collectAvoid paying for delivery costs by choosing to collect your order yourself from your nearest Simply Be store. Alternatively, if you can’t make it to a Simply Be store during their opening hours, you can opt to pick up your order for free from one of the MyHermes Parcel Shops which are open until late during the week, as well as on weekends.
Free returnsIf you’re not as happy with your Simply Be order as you thought you’d be, you can return it free of charge in exchange for a full refund – including any delivery costs you originally paid. To get your money back, simply package your unwanted items back up along with the filled-out returns form, stick the Royal Mail returns label on the front and post it via your local Post Office. You can also return your order via a MyHermes Parcel Shop, but a small pick-up fee will be deducted from your refund if you do. As long as you return the items in perfect condition with their original tags within 14 days of receiving them, you should have no problems getting your money back.
If more than 14 days have passed since you received your order, but you’d still like to return it – you can! Simply return your order via your local Post Office or MyHermes Parcel Shop as described above and if Simply Be accepts your return, you’ll be refunded the original price you paid minus £3 per item, which is what they charge for processing late returns.
Loyalty programme/Credit card
Personal AccountPrefer to spread the cost instead of paying for your orders in one go? Then you should think about signing up for Simply Be’s Personal Account. This credit account is free to sign up for and comes with a credit limit which varies according to your personal situation, but it will be at least £100.
You’ll receive one statement every 28 days which will give you the option to pay off your balance in full (this way you won’t be charged any interest) or pay the minimum and spread the cost for as long as it takes. If you choose the latter option, it will end up costing you more money than if you paid for your order in cash when you placed it or if you paid for it in full when your monthly statement arrived.