Offers and deals for you
Free shippingWhenever you spend more than £60 on the Swarovski website, your order will be delivered free of charge within the UK via standard delivery which takes 3-7 days to arrive. Standard shipping on orders less than £60 is £4.45, so if your order falls just short of the free delivery mark, it might be worth planning ahead and buying birthday or Christmas presents so your order qualifies for free delivery. It could work out cheaper (and less hassle when the special day comes around!) overall.
Free returnsBuying jewellery online can be a bit tricky, which is why Swarovski lets you return all orders free of charge for a full refund. To get your money back, take your unwanted item along to one of Swarovski branches listed under the returns section of the website with proof of purchase to get your refund. Alternatively, you can package up the unwanted item along with the filled out returns form and stick the provided returns label on the front. Then pop along to your local Post Office and post it back to Swarovski. If you choose the postal method, Swarovski will refund you the price of item plus the cost of sending it back.
Whichever method you choose, as long as you return it in perfect condition within 14 days of receipt, you’ll get your refund without any problem.